Features

CoGoBuzz™ Social WiFi Marketing

Customer Insights & Real Time Reporting

Learn more about your customers, so you can send the right message, at the right time!

Marketing Automation

See How You’re Connected with Your Guests

Generate Customer Lists
Track Customer Visits

Facebook Profiles

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Phone Numbers

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Email Addresses

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Access Code

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New Customers

Automatically welcome new customers and set time based triggers with coupons if they haven’t been back in a designated amount of time.

Popular Times

Happy Hour, Taco Tuesday, Sunday Brunch… Find out when it’s busiest/slowest – and message customers that have visited during those times.

Returning Customers

Automatically welcome back returning customers and entice  them to write a review and tag your page on social media. Rotate links to boost all of your pages.

Lost Customers

See which customers haven’t been back in a while and send them a special offer to bring them back – with their friends! Everyone loves a good BOGO.

Drive Repeat Business

Digital loyalty programs that don’t require any downloads. Engage your customers over Guest WiFi, SMS, TV & Social Media

Marketing Automation

Build your customer database, enroll customers in your Loyalty Program, and engage them with personalized texts/emails & visit based messaging

Automated Greetings

Increase Likes on your Facebook page by sending unique welcome & welcome back messages with links to your Facebook/Twitter/Instagram pages

Automated Loyalty Messages

Drive user generated content on your social media pages with personalized messages for your loyalty members & send special offers based on visits

Digital Signage

Keep your specials and messaging fresh, with digital signage featuring  Social TV, Digital Menu Boards, Tap Lists, Video & Interactive Ads

On Premise Engagement

Know which customers on are site and combine WiFi, Text & TV for the ulimate guest experience. Host contests, interative games & more

User Generated Content

Turn your customers into brand advocates with multi-channel mobile marketing that compels your customers to use your hashtags and share your brand

SMS Deals & Contests

Improve customer retention with SMS keywords that auto reply with regularly updated offers; send flash deals and host SMS Contests to drive loyalty and build your contact list

Interactive Advertising

Provide real time engagement with your customers through Hashtags and SMS Keywords on your TVs. Send auto replies to keywords and live 2 way chat with your customers over text
 

Frequently Asked Questions

What is WiFi Marketing?
WiFi Marketing & Analytics is a trending way for brick & mortar businesses to get a value out of providing Free Guest WiFi to their customers.

Customers get access to your High Speed Internet Access (HSIA) for Free, in exchange for opting in to your loyalty program. By opting in, customers are acknowledging that you can contact them via SMS & Email for special offers, event details and relevant information about your business*.

Once a customer connects to your Guest WiFi, their information is stored in your CoGoBuzz Dashboard. Information includes Name, Profile Photo, Phone Number, Email Address, Birthday Interests, Facebook Profile information & Visit based information like Frequency of visits, dwell time, day of the week visited, events attended and more.

You can then use this information to generate customer lists for highly targeted SMS and email campaigns. And even set up automatic SMS and email triggers; for instance, automatically send a personalized Welcome Back message on the customer’s 10th visit.

*The customer info belongs exclusively to the business and CANNOT be sold or distributed for any means other than marketing your business.

What is Social WiFi?
This is another term for WiFi Marketing. Customers can login to to your Guest WiFi with their Social Media accounts, such as Facebook or Twitter, and their information is stored for analytics and messaging purposes.
How Does it Work?
CoGoBuzz can be broken up into multiple service levels, but the automatic data capture comes from the Social WiFi. With a CoGoBuzz HotSpot, customers connect to your network with their Facebook Account or Phone Number, and are automatically enrolled in your loyalty program. This data is collected then used to reach back out with personalized texts and emails. Set up real-time campaigns targeted at people in your restaurant, or bring people back on a slow day with Flash Deals.
How Long Does It Take To Get Started?
Get Set up in 60 Seconds or Less! Just plug it in and it does the rest, instantly & automatically. As soon as your CoGoBuzz HotSpot connects to the internet, it downloads all of your customization & settings from the cloud. Guests can immediately connect to your guest network and start receiving texts as soon as you plug it in!
I Already Have a Marketing Company...
No problem! CoGoBuzz is built to be an Open System*, empowering not only your business, but the services and providers you already use. We get marketing companies operating at full throttle, with less effort. With easy access to our cloud based dashboard, they can manage their own digital, mobile, social & proximity advertising campaigns with the CoGoBuzz platform. All they have to do is create the messaging, CoGoBuzz does everything else – it’s so easy, you can even let your nephew manage it!

*Open System is a technical term, that simply means it plays well with others. We send and receive data from other sources, using the most secure systems available to date, ensuring your data is safe.

Is My Data Safe?
We take security seriously. We’ve been in the network management business since 2002, setting up large scale networks for hotels, resorts and convention centers across the US. We bring the same top tier security standards we offer for our large scale venues to your restaurant. We provide 24/7 network support and use all of the latest systems and security standards to keep your network and data secure! All of your customer data is stored in a unique database and belongs to your company; we do not use or sell this information for our own purposes.

Integrations

Easily share customer data with any of your existing Messaging & Customer Relationship Management (CRM) platforms
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